Frequently Asked Questions
- All plans are billed annually, upfront. Prices shown as “per month” reflect the effective monthly rate. INR prices include GST. This keeps billing predictable and transparent - no hidden spikes.
- Most platforms charge by rows processed, data volume, or per-token AI usage - making costs hard to predict. Edilitics uses fixed monthly quotas for compute and AI prompts, so your costs stay consistent and easy to plan.
- Edilitics is built for trust from the ground up. All data and credentials are encrypted in transit and at rest, and large language models never access your data directly. Queries run in a secure, ephemeral environment with no residual copies, while dashboards, flows, and audit logs are handled with the same rigor. Temporary samples, when used, are auto-deleted within 24 hours. Security, governance, and compliance are part of the foundation - not afterthoughts.
- We measure compute in processing time, not rows. As a guide: - Entry tier: ~1M rows per run - Mid tier: ~3M rows - Top tier: ~5M rows Throughput depends on row size and workflow complexity, but these ranges cover most production needs.
- Today, all plans include Integrate and AskEdi - so you can connect data sources, unify them, and ask questions in plain language with governed answers. Modules like Replicate, Transform, and Visualize are coming soon, and will be included at no extra cost - giving you a complete, no-code data stack without stitching together multiple tools.
- Individual plans are for a single licensed user with a personal or generic email (e.g., Gmail, Yahoo). Team plans are for business email domains (e.g., @company.com). The plan type is assigned automatically at signup and can’t be switched later.
- Yes - Team plan quotas are shared across all licensed users. Individual plans have their own separate quotas.
- You can purchase prepaid add-ons for compute or AI prompts anytime. They never expire, so you can stock up ahead of busy periods and scale only when needed.
- No - included quotas reset monthly to keep billing simple. Add-ons give you flexibility for uneven workloads.
- No - they remain in your account until used, across billing cycles. Larger packs include built-in volume discounts.
- You can add new users to a Team plan anytime. Seats are billed for the full month they’re added, get quotas immediately, and share the team’s pool. All seats renew together on your annual billing date for simplicity.
- Available on Team plans only. Viewer seats provide read-only dashboard access plus AskEdi usage (no editing or compute). They draw from the team’s shared AskEdi prompt quota. Limit: up to 2 Viewer seats per licensed user. Price: $15 or ₹1,499 per seat per month, billed annually.
- Plans can’t be downgraded mid-term, but you can cancel auto-renewal anytime. Your current plan stays active until its end date.
- Yes - simply revoke access for the old user and assign the seat to someone new. No extra cost.
- Yes - 14 days with access to core features and limited compute and AI prompt quotas. Add-ons are not available during the trial.
- We don’t auto-charge for overages or throttle your usage. If you reach a limit, you decide whether to add more capacity - full control, no surprises.
- To keep things simple: you pay for the full month, get the full month’s quota upfront, and all licenses renew together on your annual billing date.
- Yes - we offer multi-year commitments and enterprise plans with tailored pricing, service levels, and configuration options. Contact us to discuss the right fit.
- Your connections, configurations, dashboards, and chat history are retained for 30 days after expiry. Audit logs are kept per privacy laws. After that, all data is securely deleted.