Frequently Asked Questions
- Solo plans are designed for users with generic email addresses (e.g., abc@gmail.com). In contrast, Enterprise plans cater to users with custom domain email addresses (e.g., abc@companyname.com). Subscription to Enterprise plans is exclusively available to custom domain email holders, while Solo plans are restricted to generic email users.
- Yes, you can invite users who share the same domain as your enterprise email. However, users from other domains or generic domains cannot be invited to join your enterprise workspace.
- You can manage users within your subscription plan through the "Manage Users" feature in your account settings. This allows you to add, remove, or modify user roles and access permissions according to your plan's limitations.
- Additional compute minutes can be purchased as needed. One hour of compute time can be acquired for $2.99, and bulk purchases of 11 or more hours are available at a reduced rate of $2.39 per hour. These purchased compute minutes do not expire and are carried forward to subsequent months.
- No, individual users within an enterprise cannot subscribe to separate plans. The subscription plan selected initially applies to all users within the enterprise, ensuring consistent access and functionality across the organization.